Etindo is a web service developed and managed bt BConnect SRL, Via G.Porzio 4, Centro Direzionale Isola C2, 80143 Napoli, Italia (“Etindo”, “we”, “us”) will process your information in its capacity of data controller. We understand that booking online involves significant trust on your part. We value your trust, and make it a high priority to ensure the security and confidentiality of the personal information you provide to us. Please read this policy to learn about our privacy practices.
Intended use: All users are open to visit the website according to its intended use. The use of further service such as the booking of services requires prior registration.
General Terms of Business of Etindo and Suppliers of Tours and Other Services: For booking services via the website, the General Terms of Business of Etindo and Suppliers of Tours and other touristic Services as well as the additional conditions of individual suppliers, which you can find at the service pages, shall apply.
Limitations of Liability: Etindo strives to keep the website up to date. Notwithstanding, Etindo does not accept liability for the correctness and timeliness of the information displayed on the website. You are using or refraining from the use of this information at your own responsibility. Etindo excludes liability for accessing or using this website including all the therein contained information and data. Etindo does not accept liability for damages caused by computer viruses, spyware and other malicious computer programs.
Copyright: The entire content of this Internet platform is protected by copyright. Names, titles, logos, texts, pictures, designs, and so on, may not be copied, modified, transferred, reproduced, and so on, for any commercial or non-personal purposes. If you wish to use texts, pictures, and so on, you can get in touch with Etindo who will refer you to the owners of the respective copyrights.
Links to other websites: www.Etindo.com can contain links to other websites. These websites are maintained by third parties and Etindo has no influence on their content, functions and so on. Etindo formally dissociates itself from the content of linked website and does not accept liability for the content or conduct of the owners of the respective websites.
In General. We receive and store any information you enter on our
website or give us in any other way. This includes information that can
identify you (“personal information”), including your first and last
name, telephone number, postal and email addresses, we never store
billing information (such as credit card number, cardholder name, and
expiration date), credit card are stored just for guarantee of your
booking on the secure web pages of our third party partner provider
Stripe (stripe.com). We do not see any data of your credit card and we
do not absolutely store them in any way. We may also request information
about your service preferences. You can choose not to provide
information to us, but in general most of the information we request
from you is required in order for you reserve a service and the lack of
such information prevents us from completing the service reservation. In
any case you can choose whether or not to receive messages of an
informative and/or commercial nature such as offers and newsletters.
Travel Companion Information. When you make a reservation for someone else through this website, we will request personal information and service preferences about that individual. You should obtain the consent of other individuals prior to providing us with their personal information and service preferences, as any access to view or change their information will be available only through your account.
Information from Other Sources. We also may periodically obtain both personal and non-personal information about you from affiliated entities, business partners and other independent third-party sources and add it to our account information. Examples of information we may receive include: address information, purchase history, and demographic information.
Automatic Information. We automatically collect some information about your computer when you visit this website. For example, we will collect your IP address, Web browser software (such as Firefox, Safari, or Internet Explorer), and referring website. We also may collect information about your online activity, such as trips viewed and bookings made. Our goals in collecting this automatic information are helping customize your user experience and inhibiting fraud. For more information, please see Cookies and other technologies.
We use personal information for the purpose of completing the service
reservations you make on our site. We use other information about you
for the following general purposes so long as you have given your
consent: to provide you with the products and services you request; to
provide you with your service booking confirmation and updates; to
communicate with you in general; to respond to your questions and
comments; to measure interest in and improve our products, services, and
website; to notify you about special offers on our products or services
that may be of interest to you; to publish on our website and the
websites of our business partners your voluntary feedback regarding the
properties reserved through us; to post your voluntary comments on our
blog and to notify you of follow-up comments via e-mail if you have
asked us to do so when you subscribed to the blog; to reward you as part
of any reward and recognition program you choose to join; to resolve
disputes, collect fees, or troubleshoot problems; to prevent potentially
prohibited or illegal activities; and as otherwise described to you at
the point of collection.
Email Communications. We want to make it easy for you to take advantage of service-related opportunities on our website. One way we do this is by sending you email messages that contain information about your service related interests if you consented to receiving email marketing communications. Where legally required, we will abide by existing publicly available opt-out lists when sending you marketing communications. For example, (i) if you search for a service in Milan on our website but choose not to book a service, or (ii) if you open one of our email marketing communications and click on a link (which will direct you to our website) relating to Milan and/or to a service in Milan, we may send you an email message telling you about our special deals for services in Milan. We believe these email messages will provide you with useful information about service-related special offers available through our site. Please note that you will have the opportunity to choose not to receive these email messages in any such email we send.
Please review “Your choices with respect to the collection and use of your information” below.
With your consent, we may share your information with the following entities:
We also may share your information:
Other than as set out above, you will be notified when personal
information about you will be shared with third parties, and you will
have an opportunity to choose not to have us share such information.
We also may share aggregate or anonymous information with third parties, including advertisers and investors. For example, we may tell our advertisers the number of visitors our website receives or the most popular services and vacation destinations. This information does not contain any personal information and is used to develop content and services we hope you will find of interest.
At present will not be created any personal account on our site, to
remove your data from our system, please send us an email to:
email@example.com. In the future you can access to your personal account
(which is created by our system when you reserve through Etindo) to (i)
update your contact information and the related choices (see “Your
choices with respect to the collection and use of your information”
below) and (ii) visualise and cancel the reservations made through
Etindo. You can close your account by contacting us at the email address
listed below. Please note that after you close an account, you will not
be able to sign in or access any of your personal information. However,
a new account will be opened if you make another reservation through
If you do not hold an account with us or wish to contact us in relation to any personal information that is not displayed in your account you may ask us to access, delete and modify the information that we hold about you by emailing us at the email address listed below.
In particular, you are entitled to exercise all rights provided under article 7 of the Italian Data Protection Code which for your convenience is reproduced in whole below.
If you book a service from Etindo, you give us permission to send you relevant messages and documents online. The company who provides the service also has the right to send you messages. For details, please see the general contract terms.
1. A data subject [i.e. you] shall have the right to obtain confirmation
as to whether or not personal data concerning him/her exist, regardless
of their being already recorded, and communication of such data in
2. A data subject shall have the right to be informed
a) of the source of the personal data;
b) of the purposes and methods of the processing;
c) of the logic applied to the processing, if the latter is carried out with the help of electronic means;
d) of the identification data concerning data controller, data processors and the representative designated as per Section 5(2) [i.e. the representative to be designated where the Data Controller is an entity established in a territory of a country outside the European Union];
e) of the entities or categories of entity to whom or which the personal data may be communicated and who or which may get to know said data in their capacity as designated representative(s) in the State’s territory, data processor(s) or person(s) in charge of the processing.
3. A data subject shall have the right to obtain
a) updating, rectification or, where interested therein, completion/integration of the data;
b) erasure, anonymization or blocking of data that have been processed unlawfully, including data whose retention is unnecessary for the purposes for which they have been collected or subsequently processed;
c) certification to the effect that the operations as per letters a) and b) have been notified, as also related to their contents, to the entities to whom or which the data were communicated or disseminated, unless this requirement proves impossible or involves a manifestly disproportionate effort compared with the right that is to be protected.
4. A data subject shall have the right to object, in whole or in part,
a) on legitimate grounds, to the processing of personal data concerning him/her, even though they are relevant to the purpose of the collection;
b) to the processing of personal data concerning him/her, where it is carried out for the purpose of sending advertising materials or direct selling or else for the performance of market or commercial communication surveys.
Cookies are small data text files and can be stored on your computer’s hard drive (if your Web browser permits). This website uses browser cookies for the following general purposes:
We want you to feel confident about using this website to make service arrangements, and we are committed to protecting the information we collect. While no website can guarantee security, we have implemented appropriate administrative, technical, and physical security procedures to help protect the personal information you provide to us. For example, only authorized employees are permitted to access personal information, and they may only do so for permitted business functions. In addition, we use encryption when transmitting your sensitive personal information between your system and ours, and we employ firewalls to help prevent unauthorized persons from gaining access to your information.
planning or purchases), please email us or write to us at:
Atten. Customer Care
Via G.Porzio 4, Centro Direzionale Isola C2 80143 Napoli Italia
This Privacy Statement is effective as of 01 Dec 2022
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